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  1. Loopify Help Center
  2. FAQ
  3. General questions

General questions

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  • How to make your template accessible?
  • How to reset your password?
  • How to segment contacts based on content interaction?
  • What can I do with segmentation?
  • What are custom links?
  • Troubleshoot your exported CSV file in Excel
  • What are variables and how can I use them?
  • Is Loopify currently down?
  • How can I change an account user role?
  • Why am I not receiving my verification or invitation email?
  • How to warm-up your sending domain using sequence numbers?
  • How to avoid the spam folder with domain warm-up?
  • Why am I required to verify my mobile to send emails or activate a Flow on a Free account?
  • How to add a link to a calendar in your Loopify campaigns?
  • How to save content to an original module?
  • Why can I only 'view' campaigns and not edit them?
  • What image formats, size and quality does Loopify support?
  • Can I attach a PDF file in Loopify?
  • Why don't the modules load/appear in my template?
  • Can I integrate my data with the Loopify API?
  • How to add a video in your page template?
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