Duplicate a Flow campaign

As you probably know by now, the Flow is the mothership of marketing automation. Being a mothership, it may take some time to construct the perfect one. Thanks to our duplicate method though, a single Flow campaign can be fully copied. Then, with just a few simple tweaks - it'll be ready to "launch"! 🚀

Let's see which Flow blocks are easily duplicated and which ones require attention.

Tip: Basically, the parts that aren't duplicated are only those that will not make sense to duplicate them - such as campaign senders or imported contacts.

Campaign entries blocks

• New Entry - it is duplicated, but its Flow ID is of course changed with the new Flow ID.
• Contacts - Segments, Smart Segments, and Campaigns segments are duplicated. However, imported contacts are not duplicated, as a different user of the Flow may want to import new contacts.
• Page - in the duplicated flow, you'll see a copy of the page. You need to either finalize or swap this copy. Finalize means to add and keep the original content to a template of your choice. Swap means to swap the original with another campaign. The title, description, tags, and restrictions of the original page in both cases are duplicated. 
• SMS in - the SMS keywords are not duplicated. 
• API Entry -  the mapping of the API Entry block is duplicated.
• File Import - the contacts imported via the Import block are not duplicated.
• External form - the mapping of the External form is duplicated.

Timing & Split blocks

• Wait - all the values in this block are duplicated.
• Split - all the values in this block are duplicated.

Communication blocks

• Email/SMS/Print blocks - same as the Page block - you'd need to either finalize or swap the campaign. Again, with finalize, you'd keep the original content and you'd just need to add it to a template of your choice. The subject, preheader, tags, sender, and the campaign name are duplicated, but there is a "-copy" added at the end of the campaign name to be more distinguishable if the user wants to change the name.

Status check blocks

• Check email/SMS/Page status - the values (opened, clicked, etc.) are duplicated, but the selected document is not. You first need to resolve (finalize or swap) the communication blocks. EX: In the original Flow, a Check Page status block is connected to a Page block. In the duplicated Flow, the Check Page Status block will still show the document from the Page block, but after it is finalized or swapped.
• Contacts match - all the values are duplicated, including the matched segment.

Updates & alerts blocks

• Update contacts - all the values are duplicated, with the same tags and segments as the original.
• Add to campaign - does not duplicate the originally-selected campaign, you'd have to select a campaign manually.
• Send report/alert - all the values in these blocks are duplicated.

Note: Let's say in the original Flow, you have an email with a button that links to a page from the same Flow. In the duplicated Flow, this connection will remain - the button in the new email will link to the new page, but only after you finalize them both. 

• All the connections between the blocks are duplicated as they are in the original Flow.
• The campaign name and scheduled start/stop dates are duplicated unless they became historical dates at the duplication moment. Also, a duplicated Flow will always be set to an inactive status.

And these are all the details you need to know! Duplicating a full Flow campaign can and will save a lot of time because time is precious. 😉