Email status block

Did you skip a step and came here? Go back and read about the Email block otherwise, this will make no sense whatsoever. Of course, this block is connected to the Email block. It needs to check the status of the selected email.

• From the Flow block library, drag & drop the Email status block to the Flow canvas.
• Connect it to the Email block.
• Hover over the status block to see the settings and delete button. 
• Click on the settings button. 

Note: The setting is required and a document needs to be selected.

Email status settings

In the settings you can check if the selected email from the email block was:

• Sent to the contacts.
• Opened by the contacts.
• Clicked - whether the contacts clicked the link in the email.
• Errored - whether some error occurred and the email wasn't sent.

All these four questions can have two answers, either yes or no. That's why you can connect this block to other blocks with two types of connections.

Connection types

• Connect the email status block to another block.
• Choose the type of connection.

There are two types of Email status block connections:

• Yes - the email IS either sent, opened, clicked or errored i.e the conditions are met, so these contacts will pass onto the block connected with this connection.
• No - the email ISN'T sent, opened, clicked or errored i.e. the conditions aren't met, so these contacts will pass onto the block connected with this connection.

Tip: Use a Wait block before the Status check. That way, you can to do the check after the time specified in the Wait block. It wouldn't make sense to check if the email is opened as soon as it's sent, right?

Tab reports

The block reports can be accessed after you activate your Flow campaign. For each report, a date picker is provided where you can select a specific date range and see the data of each block for the selected period. The pre-set date range for all blocks is All time.

In an active flow hover over the block and click on the Reports button. In the left panel, you can check the status you have set for your email campaign and see the number of:

• Contacts that arrived here divided into:
  • all with YES and
  • all with NO.

That's all! How about you check the status of other stuff like the SMS status or the Page status. And if you're feeling a bit adventurous we suggest the Contact match block.